Diagnostics and repair
Provide exact machine identity, controller, alarm code, symptoms, recent changes, and production impact.
Request machine serviceMachine service and support
Machine Relocation & Reinstallation
Identify the machine, issue, location, production impact, parts need, installation requirement, training need, or warranty question.
Plan decommissioning, transport and recommissioning as one project
Industrial machine relocation should preserve machine condition, geometry, software, documentation and responsibility from shutdown through acceptance at the new site.
Decommissioning
- Record machine identity, configuration, parameters, programs, licenses, backups, utilities and operating condition.
- Complete safe shutdown, lockout, coolant or fluid handling, moving-axis position, shipping restraints, cable and hose labeling and accessory inventory.
- Define who disconnects electrical, gas, air, water, extraction, network, foundation and automation.
Rigging and transport
Confirm machine and crate dimensions, center of gravity, lifting points, forklift or crane capacity, door and aisle clearance, dock, permits, route, weather protection, blocking, insurance and damage documentation. Rigging and freight are performed by qualified providers unless explicitly included.
New-site readiness and recommissioning
Confirm floor, access, power, grounding, transformer, air, gas, cooling, extraction, network, safety zone and operator readiness before delivery. Reinstallation may include placement, leveling, reconnection review, startup, calibration, representative test work and a punch list.
Service pathway
Identify the machine, issue, location, and required next step
Parts and consumables
Provide model, serial number, part number, labels, connectors, quantity, shipping ZIP, and required timing.
Request machine partsInstallation and training
Review site readiness, unloading, placement, connections, startup, acceptance, operator preparation, and follow-up.
Review installation planningNext step